1. Information We Collect

• User Data: Name, email, company details (when you sign up).
• Candidate Data: Resumes, interview recordings, transcripts, and evaluations processed through Introwa.
• Usage Data: Device information, IP address, browser type, and activity logs.
• Cookies & Analytics: For website performance and product improvement.

2. How We Use Your Data

• To provide and improve our services (AI interview evaluations, reports).
• To personalize the user experience.
• For customer support, communication, and updates.
• For compliance with legal obligations.

3. Legal Basis for Processing (GDPR)

• Consent (users and candidates).
• Performance of a contract (delivering Introwa services).
• Legitimate interests (product improvement, fraud prevention).

4. Data Retention

• Candidate data (recordings, transcripts, reports) retained only as long as necessary for evaluations or as directed by the customer.
• You can request deletion at any time by contacting us.

5. Sharing & Subprocessors

• We do not sell your data.
• Data may be shared with trusted service providers (e.g., hosting, analytics, AI models) under strict agreements.

6. Your Rights

• Access, correction, deletion, and portability of your data.
• Withdraw consent at any time.
• Contact us: contact@introwa.com

7. Security

• We use encryption, access controls, and monitoring to protect data.
• However, no system is 100% secure.

8. International Transfers

• Data may be transferred outside your country (e.g., to our hosting providers).
• We ensure adequate safeguards (Standard Contractual Clauses, etc.).

9. Updates to Policy

We may update this policy. Significant changes will be notified to users.