Question 1

What is Introwa?

Accepted Answer

Introwa is an autonomous AI interviewer that conducts first-round candidate interviews using voice, captures video and screen activity, and delivers structured, evidence-backed candidate reports — so teams can shortlist faster with objective insights.

Question 2

Who should use Introwa?

Accepted Answer

Any organization that conducts interviews — from recruitment teams and staffing agencies to growing startups and enterprise HR departments — can use Introwa to automate first-round interviews, save time, reduce cost per hire, and get consistent evaluation data.

Question 3

What types of roles does Introwa work best for?

Accepted Answer

Introwa is role-agnostic and works for technical, non-technical, managerial, and customer-facing roles. Its interview templates and scoring adapt to the competencies you define.

Question 4

How do I set up an interview with Introwa?

Accepted Answer

You create an interview by uploading a candidate’s resume and job description, selecting scoring criteria, and generating a secure interview link. Candidates complete the interview remotely on their own schedule.

Question 5

Does Introwa require a live meeting link?

Accepted Answer

No — Introwa runs autonomously. You do not need to host or schedule a live meeting. Candidates complete the interview via a secure link whenever convenient. Previous Google Meet integrations and meeting links are no longer required.

Question 6

How are candidate reports generated?

Accepted Answer

After the candidate completes the interview, Introwa’s AI analyzes voice responses, video and screen activity, and scoring criteria to generate a detailed, structured candidate report, including fit scores, competencies, and integrity signals.

Question 7

Can I compare multiple candidates?

Accepted Answer

Yes — the dashboard lets you compare multiple candidates side-by-side across consistent metrics and interview evidence.

Question 8

What is recorded during an interview?

Accepted Answer

Introwa records audio, optional video, and screen activity during autonomous interviews to power transparent evaluation and reporting. Recording includes: Voice responses, Video clips linked to responses, and Screen activity during interview tasks. All recordings are processed securely and presented in the candidate report.

Question 9

What is smart proctoring?

Accepted Answer

Smart proctoring detects behavioral and attention patterns during the interview to help recruiters assess response integrity and consistency. This is designed to enhance data quality, not monitor candidates in an invasive way.

Question 10

How accurate are the evaluations?

Accepted Answer

Evaluations are based on structured scoring models you define and evidence captured during the interview. While AI helps standardize evaluation, final hiring decisions remain with your team.

Question 11

Can Introwa evaluate both technical and soft skills?

Accepted Answer

Yes. Introwa analyzes both technical competencies and soft skills (communication, problem-solving, behavioral indicators) based on candidate responses, recorded video and audio, and scoring rubrics you specify.

Question 12

Is candidate data secure?

Accepted Answer

Yes, candidate data, resumes, voice, video, transcripts, and interview reports are stored securely, encrypted at rest and in transit. You control data retention policies and can request deletion at any time. Introwa does not sell candidate data and adheres to standard GDPR and privacy best practices.

Question 13

Who has access to candidate reports?

Accepted Answer

Reports are accessible only to authorized team members with login credentials in your organization.

Question 14

How much time can Introwa save?

Accepted Answer

By automating first-round interviews, Introwa can eliminate hours of scheduling, manual interviewing, note-taking, and report compilation — typically saving teams significant recruiter time per candidate funnel stage.

Question 15

How does Introwa reduce cost per hire?

Accepted Answer

Because interviews no longer depend on recruiter time or panel scheduling, and reports are auto-generated, your team can reduce the cost normally consumed by initial screening work.

Question 16

How does it improve quality of hire?

Accepted Answer

Standardized questions, evidence-backed scoring, candidate comparisons, and integrity signals help teams make more objective, consistent decisions — reducing bias and improving hire fit.

Question 17

What do free credits include?

Accepted Answer

Free credits allow you to run a limited number of autonomous AI interviews (e.g., 6 interviews) at no cost — perfect for trying the platform with your own candidates.

Question 18

How does billing work?

Accepted Answer

You pay per autonomous AI interview run. There are no subscriptions — simply buy credits and use them for interviews as needed.

Question 19

Can I get a refund if credits are unused?

Accepted Answer

Yes, Introwa offers refunds for unused interview credits within a specified period if requested before use. See our Cancellation & Refund Policy for details.

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